The contract for using Belo AI, including account terms, acceptable use, rights in content, service limitations, and the legal terms that govern the platform.
Effective date: 2026-07-26
These Terms of Service ("Terms") form a legally binding agreement between you and Belo AI concerning your access to and use of Belo AI's websites, applications, APIs, tools, features, and related services (collectively, the "Services").
BY CLICKING "I AGREE" (OR AN EQUIVALENT BUTTON OR CHECKBOX), CREATING AN ACCOUNT, OR COMPLETING A PURCHASE THAT REFERENCES THESE TERMS, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS. MERELY BROWSING PUBLIC PAGES DOES NOT REPLACE EXPRESS ACCEPTANCE WHEN EXPRESS ACCEPTANCE IS REQUIRED TO CREATE AN ACCOUNT, COMPLETE A PURCHASE, OR USE RESTRICTED FEATURES.
IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, YOU MUST NOT ACCESS OR USE THE SERVICES.
As applicable, these Terms take effect on the date you provide electronic acceptance, sign an Order Form, or begin using the Services after receiving clear notice that such use constitutes acceptance, in each case subject to the validity and transparency requirements of applicable law. Belo AI will keep a reasonable record of the accepted version, account identity, and date and time of acceptance.
If you accept these Terms of Service on behalf of a company, organization, or other legal entity, you represent and warrant that: (i) you have full legal authority to bind that entity to these Terms of Service; (ii) you have read and understood these Terms of Service; and (iii) you accept these Terms of Service on that entity's behalf. In that case, "you" and "your" refer to that entity.
Any personal data that you submit to Belo AI, or that Belo AI collects in connection with the Services, is governed by Belo AI's Privacy & Data Notice1. By using the Services, you acknowledge that you have reviewed the Privacy & Data Notice. If you and Belo AI enter into a Data Processing Agreement (a "DPA"), then, to the extent Belo AI processes Customer Personal Data (or an equivalent term) on your behalf, the DPA applies and is incorporated by reference into these Terms. The Privacy & Data Notice, the Subprocessor List, Schedule A (Acceptable Use), and any applicable DPA or Order Form form part of, and are incorporated into, this Agreement.
IMPORTANT NOTICE: THESE TERMS INCLUDE BINDING ARBITRATION AND CLASS/COLLECTIVE-ACTION WAIVER PROVISIONS FOR CERTAIN DISPUTES (PARTICULARLY B2B DISPUTES).
Belo AI provides AI-assisted data analysis that produces defensible, traceable, and reproducible analytical assets (charts, reports, and workflows with lineage and methodology), rather than a generic chatbot or a generic knowledge platform.
Belo AI provides an AI-based data-analysis platform designed to help users move from data collection to insight generation with speed, traceability, and reproducibility. Through Belo AI, users may interact with one or more assistants and tools to research, process, analyze, and interpret data using natural-language prompts and computational workflows.
Depending on the selected assistant, plan, and feature availability, the Services may allow users to:
Belo AI may also provide multi-model and web-access research capabilities in certain assistants, including information retrieval and cross-checking workflows, subject to feature availability and applicable usage limits.
The Services continuously evolve. We may add, modify, limit, or discontinue features, assistants, integrations, model providers, and technical capabilities at any time, including limits related to file size, storage, retention, computing, export formats, and third-party integrations.
Although Belo AI is designed to increase the speed, traceability, and consistency of analysis, Outputs are produced by probabilistic systems and may contain errors, omissions, bias, nonexistent references, improper inferences, or outdated information. Belo AI does not guarantee that sources, calculations, code, charts, citations, or conclusions are correct. Before using Outputs in material decisions, you are responsible for human review, independent validation, contextual suitability, and obtaining professional advice, whether financial, legal, commercial, operational, or otherwise.
The Services are provided by Belo Inteligência Artificial Ltda, registered with the CNPJ under No. 55.692.612/0001-84, with registered office at Rua da Consolação, 2302, São Paulo/SP – CEP 01302-001, Brazil ("Belo AI," "we," "us," or "our").
These Terms apply to website visitors, individual/team/business accounts, API users, and any person or entity using the Services, including free users, paid consumers, and business users.
These Terms incorporate by reference, where applicable:
In the event of a conflict, the following order prevails, limited to the matter specifically governed: (i) a signed Order Form or Enterprise Agreement; (ii) the Corporate/BYOC Addendum, if applicable; (iii) the DPA, solely regarding processing of Customer Personal Data; (iv) product-specific terms; and (v) these Terms and Schedule A.
You must be legally capable of entering into contracts in your jurisdiction.
You may not use the Services if doing so is prohibited by applicable law, including sanctions or export restrictions.
You represent that all information you provide is accurate, complete, and current.
The Services are intended exclusively for people at least 18 years old who have legal capacity to contract. Belo AI does not knowingly solicit registration from minors. If Belo AI becomes aware of use by a minor in breach of these Terms, it may suspend the account, request proof of age or legally valid consent where appropriate, and take deletion or restriction measures, while preserving legal obligations and necessary evidence.
Access to certain features requires an account.
You are responsible for safeguarding credentials, API keys, tokens, and all account activity.
You must promptly notify Belo AI at belo@belo.ai of unauthorized access or compromise.
We may require MFA, key rotation, and additional controls as reasonably necessary.
The Services may organize access under Organizations, Workspaces, and Channels. Account owners and administrators are responsible for inviting users, assigning roles, and managing seats and permissions within their tenancy.
We may modify, suspend, or discontinue the Services, including changes to models, providers, or integrations, at any time, subject to applicable law and to any written SLA or uptime commitment in an Order Form. None is promised in these public Terms.
We do not guarantee uninterrupted or error-free operation.
Availability may be affected by maintenance, third-party outages, dependency failures, and force majeure events.
These Terms do not grant any service-level agreement (SLA), uptime percentage, credits, or certification, including SOC 2 or ISO. Any such commitment exists only if expressly stated in a signed Order Form or Enterprise Agreement.
Outputs are probabilistic and may be inaccurate, incomplete, biased, or unsuitable.
Outputs may be similar to content generated for other users.
You are solely responsible for validating Outputs before use, reliance, or publication.
The Services do not constitute legal, tax, accounting, medical, investment, or regulated professional advice.
You must apply human oversight proportionate to the risk of the use case.
You must not use an Output as the sole basis for regulated or high-impact decisions without qualified human review.
Belo AI may provide notices, markings, metadata, or other transparency mechanisms concerning interaction with AI or AI-generated or AI-manipulated content. You must not remove, conceal, or circumvent legally required notices, and you are responsible for making any additional disclosures required when redistributing, publishing, or using Outputs in a regulated or public-interest context.
Unless expressly authorized in a specific enterprise agreement, the Services are not designed, tested, or certified to operate as the sole or determinative component of decisions concerning health, diagnosis, medical treatment, credit, insurance, employment, education, public benefits, justice, public safety, biometrics, critical infrastructure, weapons, autonomous vehicles, or other high-risk activities. The Customer assumes full responsibility for the regulatory assessment, human oversight, testing, documentation, explainability, and controls required for its use case.
Belo AI assumes no fiduciary, professional, or enhanced duty of care by making Outputs, sources, code, audit trails, or verification features available. These resources assist validation but do not guarantee accuracy, completeness, legality, or fitness for a particular purpose.
"Input" means submitted content; "Output" means generated content; and "Customer Content" means both. "Public Content" means Customer Content that you choose to make publicly available through the Services, such as public articles, publications, or Channels.
You retain any rights you have in Inputs. As between you and Belo AI, and to the extent law recognizes exclusive rights in an Output, Belo AI does not claim ownership of an Output generated specifically for you. The automated nature of the Services may prevent copyright, patent, or exclusivity protection, and similar Outputs may be provided to third parties. This clause does not transfer rights in models, software, documentation, third-party data, sources, trademarks, open-source components, or other pre-existing materials.
You grant Belo AI a worldwide, non-exclusive, royalty-free license, sublicensable to necessary subprocessors, for the necessary term, to host, reproduce, transmit, technically adapt, process, display, and use Customer Content solely to provide, protect, support, and administer the Services, comply with Customer instructions, prevent fraud and abuse, comply with law, and exercise contractual rights. This license does not authorize training or fine-tuning foundation models with Customer Content except with specific consent and a written instrument.
When you knowingly choose to make content public, you grant Belo AI a worldwide, non-exclusive, sublicensable, transferable, royalty-free license to host, reproduce, format, display, distribute, and make that Public Content available through the Services and to promote the feature in which it was published. The license remains in effect while the content is public and for a reasonable technical period after it is unpublished, without prejudice to caches, backups, third-party sharing, legal preservation, and promotional materials already produced in good faith.
You represent that you have all rights, permissions, and legal bases necessary for submitted content and its processing, including rights in any third-party data that you submit or connect.
Publication is the author's choice. Public Content reflects the author's views and is not Belo AI's speech, advice, or endorsement. Belo AI does not pre-review all Public Content. The author is solely responsible for defamation, intellectual-property infringement, third-party privacy, and other legal claims arising from Public Content.
Belo AI does not guarantee that an Output is free of third-party rights, registrable, exclusive, or suitable for commercial exploitation. Before publishing or exploiting an Output, you must assess sources, licenses, copyrights, trademarks, image rights, privacy, confidentiality, and other potentially implicated rights.
Belo AI may feature or present Public Content in a limited editorial manner; this does not automatically convert third-party content into Belo AI's own speech beyond what mandatory law requires.
Belo AI does not train or fine-tune foundation models on Customer Content. Belo AI is a deployer of third-party models and related infrastructure, not a foundation-model trainer with respect to your content.
Belo AI uses selected enterprise/API providers and configurations to restrict use of customer inputs and outputs for general model training, under terms available to Belo AI. Belo AI does not control unilateral changes, internal operations, or legal obligations of those providers. Material changes will be reflected in the Subprocessor List and in notices required by the DPA, where applicable.
Unless prohibited by a written enterprise agreement, Belo AI may use de-identified, aggregated, or transformed telemetry and service signals, such as feature-usage counts, performance metrics, error rates, and non-identifying product analytics, to operate, protect, and improve the Services. This carve-out does not authorize use of your prompts, files, or workspace content to train models.
Nothing in this section limits statutory rights under applicable privacy laws.
Acceptable use is governed by Schedule A — Acceptable Use Policy, which is incorporated into these Terms. Schedule A may be updated as described in §26 without requiring re-acceptance of the full Terms unless a change is materially adverse to you, in which case Belo AI will provide notice and, where required, re-acceptance.
Without limiting Schedule A, you must not use the Services to violate law or third-party rights, distribute malware, fraud, or phishing tools, bypass safeguards, reverse engineer confidential internal components, build competing foundation models through prohibited extraction or distillation, or make unlawful high-impact automated decisions without required safeguards.
You represent and warrant that:
If you accept this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you are duly authorized to bind that entity, and references to "you" include that entity.
You further represent and warrant that you have read, understood, and agreed to these Terms of Service and the Privacy & Data Notice as a condition of accessing and using the Services.
Without limiting any other restriction in this Agreement, you agree that you will not, and will not permit or enable any third party to:
You also represent and warrant that you will promptly disclose to Belo AI in writing any legally relevant conflict, restriction, or circumstance that could materially affect lawful use of the Services under this Agreement.
We may investigate and enforce these restrictions, including by removing content, suspending or terminating access, and cooperating with lawful requests.
API use requires valid credentials and compliance with documentation and limits.
You must implement standard security controls, including secure storage, least privilege, logging, and key rotation.
Unauthorized resale, sublicensing, or pass-through API services are prohibited.
Belo AI may impose or adjust technical limits and fair-use controls.
You remain responsible for your application and legal compliance.
The Customer is responsible for implementing in its application end-user notices, consent mechanisms, security, rate limiting, human review, and other legal controls. Belo AI is not responsible for products, integrations, decisions, or communications developed by the Customer using the API.
The Services may contain links, references, or embedded access points to third-party websites, datasets, tools, APIs, content, advertisements, and services ("Third-Party Services"). Those links or references are provided only for convenience and do not imply endorsement, sponsorship, affiliation, partnership, or recommendation by Belo AI.
Belo AI does not own or control Third-Party Services and is not responsible for their availability, accuracy, legality, security, performance, content, advertising, products, services, or data-processing practices. Your access to and use of Third-Party Services is at your own risk and is governed solely by the applicable third-party terms and privacy policies.
You acknowledge and agree that Belo AI is not responsible or liable for any loss, damage, claim, or liability arising from or related to:
Belo AI has no obligation to monitor, review, validate, or remove Third-Party Services, but may block, limit, or remove access to any Third-Party Services at any time in its discretion, including for legal, security, operational, or compliance reasons.
Where available, you may connect your Belo AI account to third-party accounts, data sources, or service providers (each, a "Connected Account") by: (a) authenticating through Belo AI's supported integration flow, such as OAuth or token-based authorization; or (b) otherwise granting Belo AI permission to access designated third-party resources.
You represent and warrant that you are authorized to connect each Connected Account; that you have all rights, permissions, and legal bases required to grant access; and that the connection and data sharing do not violate third-party terms, applicable law, or third-party rights.
By enabling a Connected Account, you instruct Belo AI to access, retrieve, process, store, and display permitted third-party data and content solely to provide and improve the Services as described in these Terms, the Privacy & Data Notice, and any applicable DPA.
Depending on configuration and permissions, data obtained from Connected Accounts may be imported into your workspace and treated as Customer Content under these Terms. You remain solely responsible for ensuring the legality, accuracy, and rights clearance of that data.
If a third-party integration becomes unavailable, changes its API, revokes permissions, or terminates Belo AI's access, corresponding features or content may become unavailable without liability to Belo AI.
You may disconnect Connected Accounts at any time using available account settings, where supported. Disconnection may not retroactively delete previously imported data; deletion and retention follow Belo AI's retention rules, your instructions where applicable, and legal obligations.
Your relationship with third-party providers is governed solely by your agreements with them. Belo AI does not control and is not responsible for third-party privacy or security practices.
Where personal data is processed through Third-Party Services or Connected Accounts, processing is subject to applicable Data Protection Laws, including LGPD, GDPR, UK GDPR, and CCPA/CPRA where applicable, and to Belo AI's role as controller/business or processor/service provider/contractor, as applicable under contract and law.
Certain Belo AI features may use data made available through the FRED® API. In those cases, the following notice applies:
"This product uses the FRED® API but is not endorsed or certified by the Federal Reserve Bank of St. Louis."
Public availability of a dataset or web page does not mean that Belo AI or you have a commercial license to resell, redistribute, or create unrestricted derivative products from that data. You remain responsible for complying with third-party licenses, terms of use, copyright, database rights, and attribution requirements for data that you import, query, connect, or publish. Belo AI may remove or restrict sources or Outputs for rights-clearance reasons.
Belo AI may offer multiple access tiers, including, as currently marketed or configured and subject to change:
Plan names, feature matrices, and prices on the pricing page or in the Order Form prevail over marketing summaries. Free and promotional access may be modified or discontinued with notice where required.
Business and enterprise plans may be billed per seat, minimum seat, and/or according to other commercial metrics stated in the Order Form or pricing page. Seats are for named authorized users unless the Order Form permits otherwise. Seat sharing that circumvents limits is prohibited. Adding seats mid-term may be prorated as described at checkout or in the Order Form.
Certain paid plans include a monthly grant of usage units, or equivalent credits, consumed by AI generation, computing, storage, automations, and related metered activity. Unit weights, automation multipliers, and overage pricing are described in the product and/or on the pricing page and may change prospectively under §12.8. When grants are exhausted, Belo AI may throttle use, require purchase of additional units, or require an upgrade, as configured for your plan.
Usage metering is a commercial measurement tool; it is not a representation of underlying cloud cost or a guarantee of unlimited capacity.
Fees may be collected through payment processors such as Stripe and/or AbacatePay, or their successors. Your relationship with the processor is also governed by the processor's terms. You authorize Belo AI and its processors to charge the payment method you provide for recurring fees, taxes, and lawful overages.
Prices are displayed and charged in the currency shown at checkout for the Customer's region, for example BRL in Brazil, EUR in the European Union, USD in the United States, and GBP in the United Kingdom. Prices may vary across regions and currencies. Applicable taxes are included in or itemized at checkout as required by local law; for consumers in the EU and UK, displayed prices include VAT where required. Usage units and credits are priced in the corresponding subscription currency. Refunds are made in the original currency and through the original payment method of the purchase. Within the European Union, Belo AI does not discriminate in payment conditions on grounds of the Customer's nationality or place of residence, under Regulation (EU) 2018/302. Availability of billing in each listed currency, including EUR and GBP, is conditioned on the applicable tax and regulatory registration in each jurisdiction (such as the EU VAT OSS scheme and UK VAT registration); Belo AI offers billing in a given currency only in jurisdictions where it holds the corresponding registration.
Paid subscriptions are billed in advance for the subscription period shown at checkout, typically monthly or as indicated, and renew automatically unless cancelled before the renewal date.
Subscriptions may automatically renew for the period indicated at checkout or in the Order Form until cancelled. Cancellation prevents future charges but does not create a refund for periods already started, consumed credits, or minimum commitments, except as expressly provided, for a failure attributable to Belo AI, or under a non-waivable right.
By starting a paid subscription, you acknowledge that it will automatically renew at the then-current price, subject to §12.8, until cancelled.
You may stop automatic renewal by any of the following methods applicable to your account: (1) the payment-processor customer portal, such as the Stripe Customer Portal, if enabled for your billing flow; (2) in-product billing settings, where that control is available for your plan; and (3) always, by written request to belo@belo.ai — a permanently available channel regardless of the payment processor, including AbacatePay — with electronic confirmation within a target of up to five (5) business days, an operational period subject to revision to align with applicable consumer-protection standards, and processing of the renewal cancellation. Email is an always-available channel; the processor portal and in-product settings are additional channels when enabled for your flow, and no self-service portal is promised for every processor. For Brazilian consumers, facilitated cancellation and the right of withdrawal under the CDC and Decree No. 7,962/2013 continue to apply under §12.6.
Cancellation stops future renewals. Unless mandatory law requires otherwise, you retain access through the end of the prepaid period. Early termination of a prepaid period does not create a refund obligation except as required by law or stated at purchase.
Fees are generally non-refundable except where mandatory law requires otherwise or where expressly stated at purchase.
If you are a consumer under Brazilian law who contracts for the Services remotely, including online, you may withdraw from the contract within seven (7) days of acceptance or purchase. If you exercise that right within the statutory period, amounts paid for the withdrawn purchase will be refunded in full, immediately and with monetary adjustment, as required by the sole paragraph of Article 49 of the CDC. Belo AI will not deduct usage units or extra credits that have already been consumed from that statutory withdrawal refund.
Before you complete a paid purchase, Belo AI will present or link to information required for electronic consumer contracting under Decree No. 7,962/2013 and the CDC, including, where applicable: supplier identification (corporate name, CNPJ 55.692.612/0001-84, physical and electronic address), essential Service characteristics, full price and charges, payment method, period and renewal, and means of cancellation or withdrawal. You will receive electronic confirmation of acceptance.
Other jurisdictions may grant cooling-off or cancellation rights; those rights apply only to the extent mandatory law requires.
If you are a consumer in a jurisdiction that guarantees a cooling-off period longer than the CDC period — for example, the fourteen (14)-day period applicable to consumers in the European Union and the United Kingdom — that longer period is ensured to the extent mandatory applicable law requires. Exercise of that right does not prevent immediate performance of the Services with your express consent where applicable law permits it and you have requested immediate commencement.
You are responsible for applicable indirect taxes, excluding Belo AI's net-income taxes, unless the Order Form states that Belo AI will collect and remit specific taxes.
Amounts may exclude taxes, bank fees, or marketplace charges unless expressly stated otherwise. The Customer is responsible for taxes arising from its purchase, except taxes on Belo AI's income. Currency conversions and refunds may be subject to foreign-exchange variation and payment-processor rules.
Belo AI may prospectively update subscription fees, usage-based fees, overage charges, feature-tier prices, or billing structures. Price changes do not affect fees already paid for the then-current prepaid billing period.
For recurring subscriptions, Belo AI will give advance notice of material price changes by email, in-product notice, the account dashboard, or other reasonable electronic means at least thirty (30) days before the changes take effect, unless applicable law requires a different notice period. Unless otherwise stated, revised prices apply from your next renewal date after the change's effective date.
If you do not agree with a revised price, your sole remedy is to cancel before the new price takes effect. Continued use after the effective date constitutes acceptance to the extent permitted by law.
Nothing in this section limits Belo AI's right to: (i) pass through taxes, fees, foreign-exchange costs, or payment-processing charges; (ii) charge for use exceeding plan limits; (iii) introduce, discontinue, or repackage plans, features, promotions, credits, or discounts; or (iv) implement immediate changes required by law, regulation, or urgent security or compliance needs, with notice as soon as reasonably practicable.
Promotional prices, credits, or discounts are temporary, personal to the eligible account, non-transferable, may be conditional on eligibility, and may be changed, suspended, or discontinued at renewal unless expressly guaranteed in an Order Form.
Overdue amounts may lead to suspension and lawful collection measures.
Enterprise pricing, minimum seats, implementation fees, BYOC fees, and customized commercial terms are governed by the signed Order Form and any Corporate/BYOC Addendum, which prevail over this §12 in the event of a conflict.
Belo AI may offer free trials for the period indicated at the time of purchase. Unless you cancel before the end of the trial, the subscription may convert to a paid plan and automatically renew under §12.
Beta, preview, experimental, Creator Beta, Business Beta, and similar features are provided "as is," may change or be discontinued at any time, may not be covered by a support commitment, and must not be used for critical production or high-risk workflows. Free beta access may become paid after at least 30 days' notice when access or price changes.
Referral rewards, ambassador invitations, and similar grants, such as time-limited access to paid plans or features, are promotional, non-transferable, subject to fraud and abuse controls, including annual reward and outstanding-grant-day limits, and may be modified or terminated with notice. Grants create no vested rights beyond the indicated expiry. Program rules displayed in the product or invitation materials apply.
As between you and Belo AI, Belo AI and its licensors exclusively own and retain all right, title, and interest, including all intellectual-property and proprietary rights, in and to the Services, including software, source code, object code, APIs, SDKs, models, model architecture, system prompts and instructions, workflows, methods, user interfaces, audiovisual elements, templates, documentation, know-how, trade secrets, trademarks, service marks, logos, domain names, and all related improvements, updates, modifications, and derivative works (collectively, "Belo AI IP"). No ownership right is transferred to you under these Terms.
Subject to your continued compliance with these Terms and payment obligations, where applicable, Belo AI grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your lawful internal purposes and strictly in accordance with these Terms, the documentation, and applicable plan limits. Belo AI reserves all rights not expressly granted.
Except to the extent a restriction is prohibited by mandatory law, you must not, and must not permit any third party to:
Ownership and licensing of Customer Content are governed by §7. Nothing in this Section 14 transfers ownership of Belo AI IP to you. For clarity, the Services, underlying models, and all platform components remain Belo AI IP even when Outputs are generated for you.
To the maximum extent permitted by law, Belo AI may create and use aggregated, statistical, and de-identified data derived from use of the Services for legitimate business purposes, including security, analytics, model safety, product improvement, and operational benchmarking, provided that the data does not identify you or any individual as applicable law requires.
The Services may include or interoperate with third-party software, open-source components, data providers, or external APIs, each subject to its own terms and licenses. Nothing in these Terms limits obligations imposed by applicable third-party licenses. Required third-party attributions, including data-source notices, may be provided in the product, documentation, or legal notices.
Except with Belo AI's prior written consent, you may not use Belo AI's name, trademarks, logos, or references in advertising, press releases, marketing materials, customer lists, or comparative statements that imply endorsement, partnership, certification, or affiliation.
If you believe content on the Services infringes your intellectual-property rights, you may send a notice to belo@belo.ai with sufficient detail to permit investigation, including your identity, the rights claimed, the allegedly infringing material, its location or URL, and a good-faith statement. Belo AI may remove or restrict access to allegedly infringing material and may suspend repeat infringers, as appropriate and where legally permitted.
This provision applies to content served in the United States. For claims under the U.S. Digital Millennium Copyright Act, notices must comply with 17 U.S.C. §512(c)(3). Belo AI maintains a designated agent with the U.S. Copyright Office (registration No. DMCA-1076437). Send DMCA notices to the designated agent at belo@belo.ai with the subject line "DMCA Notice," or by mail to: Paulino Rodrigues de Oliveira Neto, Belo Inteligência Artificial Ltda, Rua da Consolação, 2302, Consolação, São Paulo/SP – CEP 01302-001, Brazil. Counter-notices may be submitted as permitted by §512(g). Belo AI maintains a repeat-infringer policy and may terminate accounts of users who repeatedly infringe.
In accordance with Law No. 12,965/2014 (the Marco Civil da Internet) and applicable case law, including binding Supreme Federal Court holdings, Belo AI will remove or restrict access to content upon a specific court order and, in legally applicable situations, such as Article 21 violations involving intimate images, will act diligently after receiving a valid extrajudicial notice sent to belo@belo.ai, with the subject "MCI Art. 21" where applicable, containing sufficient information to locate the material and characterize the violation.
Belo AI reserves all rights to investigate violations of this section and to seek any remedies available at law or in equity, including injunctive relief.
No rights or licenses are granted by implication, estoppel, or otherwise beyond those expressly stated in these Terms.
This Section 14 survives termination or expiration of these Terms.
Publication is optional and controlled by the author, and by Organization or Workspace policies where applicable.
Public Content is the author's opinion and responsibility, not Belo AI's endorsement or pre-reviewed speech (§7.6).
Belo AI may moderate, restrict, unpublish, or remove Public Content that violates these Terms, Schedule A, law, or third-party rights, or that creates a material security, legal, or operational risk.
Reports of unlawful or infringing Public Content may be sent to belo@belo.ai. Belo AI will review good-faith reports under §14.8 and applicable law. Continuous monitoring is not guaranteed.
Users must not use Public Content features for defamation, doxxing, unlawful disclosure of personal data, intellectual-property theft, or harassment.
If you provide ideas, feedback, or suggestions concerning the Services ("Feedback"), you grant Belo AI a perpetual, irrevocable, worldwide, sublicensable, transferable, royalty-free license to use, reproduce, modify, distribute, commercialize, and otherwise exploit that Feedback without restriction or compensation, and without creating any fiduciary, confidentiality, or attribution obligation, unless expressly agreed in writing.
Each party will protect non-public confidential information with reasonable care and use it only for purposes related to the Services and these Terms, subject to standard exclusions for information that is public, independently developed, lawfully received from a third party, or required to be disclosed by law.
Personal data you provide or that Belo AI collects in connection with the Services will be handled in accordance with Belo AI's Privacy & Data Notice1.
To the extent Belo AI processes personal data on your behalf as a processor, such as under enterprise plans, processing will be governed by Belo AI's Data Processing Agreement2, incorporated into these Terms by reference where applicable.
You acknowledge that data may be processed in jurisdictions where Belo AI and its subprocessors operate, always through lawful transfer mechanisms provided by applicable law, including Chapter V of the LGPD and ANPD Resolution CD/ANPD No. 19/2024 where applicable.
You are responsible for having the legal basis, transparency, authorizations, contracts, and security measures necessary to submit or connect data to the Services. Unless expressly authorized in an Order Form and DPA, do not submit health, biometric, genetic, regulated financial, protected-secret, children's, or other data whose nature imposes special obligations not assumed by Belo AI.
Belo AI may preserve, access, or disclose data when reasonably necessary to comply with an order, legal obligation, or valid authority request, seeking to limit disclosure to the minimum necessary and, where permitted, notify the Customer.
You represent that your use complies with applicable sanctions, export and re-export controls, anti-corruption and anti-bribery laws, and anti-money-laundering and counter-terrorist-financing requirements.
Belo AI may immediately suspend or restrict access for legal, security, payment, or material-breach risks. Where feasible, notice and an opportunity to cure will be provided.
Unless otherwise agreed in a signed written agreement, including an Order Form or Enterprise Master Agreement, either party may terminate this Agreement for convenience at any time as described below.
You may terminate your use of the Services at any time by discontinuing use and, where available, deleting your account through in-product settings or sending written notice to belo@belo.ai. Account-termination requests may require reasonable verification steps for security purposes.
After cancellation or termination of your account, your right to access and use the Services ends, subject to any limited post-termination access expressly required by applicable law. You may lose access to your account, Workspace, profile, and content associated with the Services.
Belo AI may refuse service and suspend, restrict, or terminate access, in whole or in part, with or without prior notice where legally permitted, if Belo AI reasonably determines that: (i) you breached this Agreement, applicable law, or third-party rights; (ii) your use presents a security, fraud, abuse, sanctions, export-control, AML/CTF, or legal risk; (iii) payment obligations are overdue; (iv) continued service may harm the Services, other users, or Belo AI's legitimate business interests; or (v) suspension or termination is required for compliance, legal process, or risk mitigation.
Where practicable and legally permitted, Belo AI will provide notice and, where appropriate, an opportunity to cure before termination becomes permanent.
If your account is suspended or terminated for cause, you may not circumvent enforcement by creating new accounts directly or indirectly, including through false identities or unauthorized third-party identities.
Belo AI may modify, replace, limit, or discontinue any part of the Services, temporarily or permanently, including features, integrations, APIs, storage, usage limits, model access, and plan rights, at its discretion and subject to applicable law. To the maximum extent permitted by law, Belo AI is not liable for those product or service changes.
After cancellation or termination, Belo AI may delete or anonymize account data, Customer Content, and AI-generated content in the ordinary course of operations and in accordance with its retention schedule, backup cycles, contractual obligations, and legal requirements. Once permanently deleted, data may not be recoverable.
Notwithstanding the foregoing, Belo AI may retain data where required or permitted by law, including for:
Belo AI may remove, restrict, or delete Customer Content and/or AI-generated content, with or without prior notice where legally permitted, if Belo AI reasonably believes that the content: (i) violates this Agreement, applicable law, or third-party rights, including intellectual-property, privacy, personality, confidentiality, or data-protection rights; (ii) creates a material security, legal, or regulatory risk; or (iii) is subject to a valid legal request, court order, or regulatory requirement.
Where deletion or restriction requests involve personal data, Belo AI will process them in accordance with applicable Data Protection Laws and its role as controller/business or processor/service provider/contractor, including response deadlines and retention limits under law.
For this section, "Data Protection Laws" include, as applicable:
Any provisions that by their nature should survive termination will survive, including intellectual-property provisions, payment obligations accrued before termination, warranty disclaimers, limitations of liability, indemnification, dispute resolution, audit and compliance rights, and data-protection commitments that continue by law or contract.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BELO AI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION.
THE TOTAL AGGREGATE LIABILITY OF BELO AI, ITS AFFILIATES, AND SUPPLIERS ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED, IN THE AGGREGATE, THE AMOUNT ACTUALLY PAID BY THE CUSTOMER TO BELO AI FOR THE SERVICES DIRECTLY RELATED TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY. FOR FREE SERVICES, THE LIMIT IS BRL 500.00. MULTIPLE CLAIMS DO NOT INCREASE THE LIMIT. THIS LIMITATION DOES NOT APPLY TO THE EXTENT MANDATORY LAW PROHIBITS IT.
Nothing in these Terms excludes liability that mandatory law does not permit to be excluded.
You will defend, indemnify, and hold harmless Belo AI, its affiliates, directors, employees, and suppliers from third-party claims, losses, judgments, settlements, costs, and reasonable attorneys' fees arising from: (a) Customer Content, data, instructions, applications, or integrations; (b) unlawful use or use in breach of these Terms; (c) infringement of third-party rights; or (d) a decision, product, or service that you offer based on the Services. Belo AI will notify you of the claim and allow you to conduct the defense, provided that you may not admit liability or enter into a settlement imposing an obligation on Belo AI without its prior consent.
This Agreement will be governed by and interpreted in accordance with the laws of the Federative Republic of Brazil, without applying its conflict-of-laws rules, except as mandatory law provides otherwise or as expressly stated in an Order Form or written contract between the parties.
Before initiating court proceedings or arbitration in a B2B relationship, the interested party must notify the other party in writing, describing the dispute and requested solution.
The parties will seek to resolve the dispute in good faith within fifteen (15) calendar days after receipt of the notice.
This attempt at amicable resolution does not prevent immediate urgent or protective measures, preservation of evidence, or measures necessary to avoid limitation, lapse, or material harm.
Disputes arising from consumer relationships will be submitted to the competent courts in accordance with applicable law.
B2B disputes whose total economic value is equal to or less than US$50,000.00 (fifty thousand U.S. dollars), or its equivalent in Brazilian reais, will be submitted exclusively to the courts.
For those disputes, the Central Court of the District of São Paulo, State of São Paulo, is elected, to the exclusion of any other, however privileged, subject to mandatory jurisdiction provided by law.
Any B2B dispute concerning disposable property rights whose total economic value exceeds US$50,000.00 (fifty thousand U.S. dollars), or its equivalent in Brazilian reais, will be finally resolved by arbitration administered by the Center for Arbitration and Mediation of the Brazil-Canada Chamber of Commerce — CAM-CCBC, under its rules in force on the date the request for arbitration is submitted.
B2B disputes whose economic value cannot reasonably be determined at the time they are initiated will also be submitted to arbitration.
The arbitration will be subject to the following conditions:
Arbitration will be administered under the CAM-CCBC Rules and Federal Law No. 9,307/1996.
The economic value of a dispute will be determined by adding the principal amount of all claims arising from the same contract, fact, or related set of facts.
Interest, monetary adjustment, costs, procedural expenses, and attorneys' fees will not be considered for the threshold in this section unless they are the principal subject of the dispute.
Related claims will be considered together even if filed separately; claims may not be divided to change the applicable dispute-resolution mechanism.
The US$50,000.00 threshold will be converted into Brazilian reais using the PTAX selling rate for U.S. dollars published by the Central Bank of Brazil on the business day immediately preceding the filing of the court action or request for arbitration.
Regardless of the value of the dispute, either party may seek urgent or protective measures from the courts to preserve rights, assets, evidence, confidential information, intellectual property, security, or the integrity of the Services.
Seeking those measures does not waive arbitration or change the forum applicable to the merits of the dispute.
After the arbitral tribunal is constituted, the arbitrator will have primary authority to maintain, modify, revoke, or grant urgent measures, without prejudice to court cooperation.
Actions relating to constitution of the arbitration, advance production of evidence, enforcement, compliance with, or annulment of the arbitral award may be brought before competent courts.
To the maximum extent permitted by applicable law, B2B disputes will be resolved individually and may not proceed as class, collective, or representative actions or be consolidated with third-party disputes, unless the parties agree in writing.
Any claim must be brought within the limitation and lapse periods established by applicable law.
This section remains in effect after the conclusion, termination, or expiration of this Agreement.
Belo AI may revise these Terms to reflect legal, regulatory, technical, security, commercial, or product changes. Material changes will be communicated through a reasonable means before they take effect and may require renewed acceptance. Urgent changes for security, abuse prevention, or legal compliance may take effect immediately, with notice as soon as reasonably practicable.
Changes that materially affect your rights or obligations, such as fee structures, dispute resolution, ownership of Customer Content, or training posture, may require re-acceptance through Belo AI's legal-acceptance version gate. Editorial corrections, clarifications, contact updates, and Schedule A updates that are not materially adverse may take effect with notice without re-acceptance.
Schedule A may be updated with notice. Unless a change is materially adverse, continued use after its effective date constitutes acceptance of the updated Schedule A without a new full-Terms acceptance event.
Legal notices to Belo AI: belo@belo.ai. You consent to electronic notices and operational communications.
You may not assign these Terms without prior written consent. Belo AI may assign them in a merger, acquisition, reorganization, or sale of assets.
Neither party is liable for delays or failures due to events beyond its reasonable control.
If any provision is unenforceable, the remaining provisions continue in effect. A failure to enforce is not a waiver. These Terms and incorporated documents are the entire agreement on the subject matter.
These Terms are published in Portuguese (pt-BR) and English (en-US). The precedence architecture is as follows:
For Business and Corporate contracts, the applicable Order Form or Enterprise Agreement may specify the language governing the contractual relationship. In the absence of such specification, English prevails, subject to mandatory law and, for Brazilian consumers, §31.1(1).
Belo AI is positioned as a public-data research and market-intelligence platform. Broad "OSINT" or surveillance framing is not an authorized marketing or product-use case.
You must not use the Services, or permit others to use the Services, for:
You are responsible for identifying and complying with transparency, labeling, documentation, and recordkeeping obligations related to redistributing AI-generated or AI-manipulated content. You may not remove technical markings or required notices made available by Belo AI.
Where required by law, including the transparency duties in Article 50 of the EU AI Act where the Customer is subject to that Act as those duties become applicable, users must not remove required AI-generated-content disclosures from Outputs they redistribute.
Belo AI may investigate suspected violations, remove content, suspend or terminate accounts, report to authorities, and cooperate with lawful process. Enforcement is discretionary and does not create a duty of continuous monitoring except where mandatory law imposes one.
Report abuse to belo@belo.ai with the subject line "AUP Report," including URLs, account handles, and a description of the violation.
Belo AI
Jun 16